Warranty and service
Hurakan provides full after-sales support for all commercial kitchen equipment. Every unit comes with a 12-month warranty, spare parts availability, and dedicated technical support for dealers across Europe.
We understand that downtime costs money. That's why our service support policy focuses on fast response, clear processes, and reliable spare parts delivery. When you need commercial appliance repair assistance or replacement parts, we're here to help.
Our warranty conditions Europe-wide are straightforward: if something goes wrong within the guarantee coverage, we help you fix it or replace the unit. No complicated claims, no endless waiting.
What's covered
Our product warranty terms include:
12-month warranty
Spare parts availability
Simple and clear warranty claim process
Why dealers trust our service
Service support
real people handling spare parts, returns, and product questions.
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Clear process
no guessing, no runaround. Invoice + article number = fast resolution.
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Spare parts delivery Europe
reliable supply chain with regular deliveries to reduce downtime.
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Professional service policy
we treat every case seriously because your reputation depends on it.
Customer support HoReCa
we speak your language and understand the industry.
Beyond warranty
Even after the 12-month warranty period, we continue to support dealers with:
- Spare parts ordering
- Technical documentation
- Troubleshooting assistance
- Commercial equipment service guidance
